RETURNS & EXCHANGES

Online Returns & Exchanges

We want your return or exchange to be as simple as possible. Please review the information below before returning your item.

Phone: 631-475-0136
Text: 631-317-2958
Email: Contact@shopblums.com

Online Purchases May Be Returned by Mail or In-Store

Eligible online purchases may be returned or exchanged by mail through our Online Sales Department or at our retail store within 30 days of the delivery date.

All merchandise must meet the eligibility and return-condition requirements listed below.

Return Window

Eligible merchandise may be returned within 30 days of the delivery date.

Approved returns will be refunded to the original payment method, minus any original shipping charges.

Final Sale Items

The following items are final sale and cannot be returned or exchanged:

  • Sale or discounted merchandise, including items in the Sale section

  • Strapless bras

  • Adhesive bras

  • Corsets

  • Panties

  • Shapewear

Return Condition Requirements

Returned merchandise must be:

  • New and unworn
  • Full-Priced
  • Clean and unsoiled
  • Free from damage, odors, deodorant, makeup, or other marks
  • Returned with all original tags attached
  • Returned with all protective liners and shields in place

Items that have been worn, soiled, damaged, mishandled, or returned without the original tags or protective shields are not eligible for a refund or exchange.

Ineligible merchandise returned by mail will be sent back to the purchaser, and a $15 shipping and handling fee will be charged for the return shipment.

Damaged or Defective Items

In the rare event that you receive a damaged or defective item, please contact us immediately at contact@shopblums.com or 631-475-0136. We will work with you to resolve the issue promptly.

Exchanges

Eligible merchandise may be exchanged within 30 days of the delivery date.

All exchange items must meet the return-condition requirements listed above. Once your return is approved, the value of the returned merchandise will be applied toward the replacement item.

Standard shipping is complimentary for approved exchanges processed by mail. Express shipping may be available for an additional charge.

Merchandise returned more than 30 days after the delivery date is not eligible for a refund or exchange. Late returns received by mail will be sent back to the purchaser, and a $15 shipping and handling fee will apply.

Returns and Exchanges by Mail

Customers are responsible for the cost of shipping returns and exchanges to Blum’s.

Please send your package prepaid. We cannot accept packages sent COD.

Blum’s is not responsible for return packages that are lost, stolen, or damaged in transit. For your protection, we strongly recommend using a trackable shipping service and insuring your package.

How to Make a Return or Exchange by Mail

  1. Complete the Return/Exchange Form included with your order. If you did not receive a form, you may print one.

RETURN / EXCHANGE FORM HERE

  1. Include your original sales receipt or a copy of your order information.

  2. Place the merchandise, completed form, and receipt inside a secure shipping package.

  3. Mail your prepaid package using a trackable shipping carrier to:

Blum’s Swimwear and Intimate Apparel
Attn: Online Sales
27 E. Main Street
Patchogue, NY 11772

Returns and Exchanges In-Store

Eligible online purchases may be returned or exchanged at our retail store within 30 days of the delivery date.

Please bring the merchandise and your original receipt, order confirmation, or other proof of purchase. All items must meet the final-sale and return-condition requirements listed above.

Refund Processing

Once your return is received and approved, the refund will be issued to the same credit card or payment method used for the original purchase.

Please allow up to 30 days for mailed returns to be processed. Depending on your financial institution, it may take up to two billing cycles for the credit to appear on your account.

Original shipping charges are nonrefundable.

Excessive Returns and Exchanges

We reserve the right to limit or refuse returns and exchanges in cases of excessive or improper return activity.